Imagine this - a junior service technician needs advice on how to repair a piece of equipment. He pulls out his handheld PDA with a wireless connection, calls his supervisor back at the office, and starts taking a digital video of the equipment. The supervisor is able to view the digital video in real time and asks the junior service technician to move the video camera around so the equipment can be viewed from several angles. Advice is given and the junior service technician completes the job.
Kevin Benedict is a TCS futurist and lecturer focused on the signals and foresight that emerge as society, geopolitics, economies, science, technology, environment, and philosophy converge.
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